The servers learned our names quickly and made us feel at home. Sandy Haven Resort Norman Manley Boulevard Negril Westmoreland Jamaica, Phone: 1 876-957-3200 Toll Free: 1 800-583-8365. Now £108 on Tripadvisor: Sandy Haven Resort, Negril. See 851 traveller reviews, 895 candid photos, and great deals for Sandy Haven Resort, ranked #25 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. With the foregoing the staff and management hope you find it fit to remove this miss-placed review. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Conveniently located restaurants include Niah's Patties, The Best in the West, and Juici Patties. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The location of the property has been the draw to Sandy Haven as customer service has always been Stay friendly but slow. Dear Valued Guest, Thank you for taking the time out to share your lovely experience. At no point were we asked to make earlier than expected dinner plans to avoid the staffing issue. Now $120 (Was $̶3̶7̶0̶) on Tripadvisor: Sandy Haven Resort, Negril. I would like to give a big ups to Chucky, Ralph, Pops, and the GM. We recommend calling ahead to confirm details. Sandy Haven Resort are also proud to be given the Travelers’ Choice 2020 award. Does Sandy Haven Resort offer any business services? Absolutely ridiculous! Thank you for the special mention of several of our hardworking and dedicated staff, I will pass your favourable comments to them. The owner was made aware of the guest’s frustration and reluctantly arranged for the beach bar to. What are some of the property amenities at Sandy Haven Resort? We checked out and decided to go to another resort that was holding staff over to accommodate guest because of the curfew. Failure to do so could result in check in issues. Sandy Haven Resort is rated "Superb" by our guests. Are any cleaning services offered at Sandy Haven Resort? 1. Book Sandy Haven Resort, Negril on Tripadvisor: See 862 traveler reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Resort is located in 2 km from the centre. A warm welcome to Sandy Haven Resort, Negril’s luxury boutique resort. We recognize that you are a repeat guest and enjoyed your stay with us on numerous occasions previously, we regret that we fell short of your expectations on this occasion. Sandy Haven Resort Reviews 4.0 out of 5.0. Here you will find a compilation of Tripadvisor reviews from our guests who have recently stayed at our resort. The owner would not refund our nights that we paid for. If you continue to use this site we will assume that you are happy with this. See more questions & answers about this hotel from the Tripadvisor community. We’ll even let you know about secret offers and sales when you sign up to our emails. I must express my extreme disappoint and frustration with the level of service and support provided on 1/2/21. From appetizers to main course , all very delicious. Sandy Haven Resort: Great Staycation! Help others make the decision - add your opinion about the hotel Dont get me wrong I LOVE KIDS but not while trying to escape. Review score, 8.4. Book Now, Pay When You Stay! Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Yes, dry cleaning and laundry service are offered to guests. Resort facilities of Sandy Haven Resort Great facilities! Read more than 200 reviews and choose a room with Planet of Hotels. Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Everald's Jamaica Private Day Tours, Hotels near Sundivers Watersports & Scuba School. Also we were told that kids under 12 were not allowed on property which is another reason we booked, however, the owners family had kids around the property. A number of scheduled staff were unable to get into work due to the strict holiday period curfew enforcement, however every effort was made to ensure that our valued guests were attended to as promptly and graciously as humanly possible. Fellow travelers- this is normally a great Negril boutique hotel but I advise that you STAY AWAY when Antoinette Chen is hosting her family and friends- you will be relegated to second class treatment. Situated along the 7 Mile Beach, our guests can expect the best of the Caribbean. Our visit was December 2020 amidst the convos pandemic...they are doing great business and keeping up with the changing times.. Really can’t wait for my next visit....I will be going back really soon! They are however, gutted by the unkind and unfounded negative comments you expressed of our supportive and very caring Managing Director. Rooms have chic, contemporary decor incorporating leather headboards and (slightly scuffed) dark wood furniture; some bathrooms have nice mosaics showers with rainfall showers and luxe toiletries like exfoliating soap. Click here to read our COVID-19 protocols. Prices are calculated as of 31/08/2020 based on a check-in date of 13/09/2020. Almond Tree Beach Grill offers an impressive continental breakfast and lunch menu. Claim your listing for free to respond to reviews, update your profile and much more. Taxes and fees that are shown are estimates only. Sandy Haven Resort is rated "Superb" by our guests. DO NOT visit during COVID, This was my first trip with my mom to Jamaica. We're now open and look forward to welcoming you! We appreciate your continued support and look forward to the opportunity to host you and your friends on your return to Negril. Unfortunately, these issues have resulted in the worst trip to Sandy Haven since we began visiting 5-6 years ago. Sandy Haven is an upscale, 35-room resort on Negril's Seven Mile Beach. We’ll even let you know about secret offers and sales when you sign up to our emails. See a detailed description of the hotel, photos and customer feedback. Yes, guests have access to a pool and a fitness center during their stay. See 853 traveler reviews, 895 candid photos, and great deals for Sandy Haven Resort, ranked #24 of … The Sandy Haven Resort experience goes far beyond bricks and walls. We even watched in horror as she took cash tips from a bartender. hand for the guest especially since the island has a curfew. The staff at Sandy Haven (GM, Owen, Hendley, Tamar, Tevin, Andre, Vanessa) are hard working, kind and eager to please but they are completely handicapped by the owner and her lack of concern for them and hotel guests. Prices are calculated as of 21/09/2020 based on a check-in date of 04/10/2020. We look forward to your return and the opportunity to render our exceptional service. The sudden changes in the hours for the curfew were strictly implemented by the government and is completely out of our control, this has impacted on transportation disruptions for our hard working and dedicated staff whom, together with management and like everyone else have been trying to cope with these challenges while keeping themselves and their families safe throughout this pandemic. The family group to whom you refer are NOT related to the owner but were paying guests like yourself with two children over of 12 years of age. 24 av 82 hotell i Negril og vurdert til 4,5 av 5 på Tripadvisor. When we arrived on the property it was after 7 pm. My family and I have frequented Sandy Haven for the past six years. I am saddened by the overt disregard for our experience and hope Sandy Haven digs deep and makes adjustments to ensure that no other guests leave feeling the way that we have. Sandy Haven Resort is a luxury boutique resort in Negril. There are more places to choose from in the Negril area. Sandy Haven Resort are also proud to be given the Travelers’ Choice 2020 award. Please visit our privacy page https://www.sandyhavenresort.com/privacy-policy/ for more information. A bathrobe is provided. Please see our partners for more details. What food & drink options are available at Sandy Haven Resort? See 862 traveller reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #28 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. An exclusive boutique resort built in modern urban style set on the famous 7-miles white sand beach location of Negril with 33 units of luxury guest rooms and suites. Disappointment with Owner!! Prices are calculated as of 30/11/2020 based on a check-in date of 13/12/2020. Staff very polite and professional. See 850 traveller reviews, 893 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. We regret that you were displease with some events during your stay. At no point were we informed that the property’s inadequacies would severely impact our experience. My family and I have traveled to Sandy Haven for over 5 years. Featuring tropical inspired decor, all rooms at Sandy Haven Resort feature a flat-screen TV with cable. We ended up coming back to the property after 4 days because we didnt want the money to go to waste and I will not be back to Sandy Haven. Sandy Haven Resort reviews, 000000 Negril, Jamaica. Which room amenities are available at Sandy Haven Resort? We use cookies to ensure that we give you the best experience on our website. I attempted to show appreciation for Andre, who stayed as our bartender, and watched as she collected all receipts and cash, including the $40 cash tip I was leaving for Andre. more. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Does Sandy Haven Resort have an airport shuttle? Here you will find a compilation of Tripadvisor reviews from our guests who have recently stayed at our resort. Sandy Haven Resort, Negril: Se 856 reiseanmeldelser, 895 bilder og gode tilbud for Sandy Haven Resort, vurdert som nr. Thank you very much for taking the time out to share your feedback, the Hotel uses this information for training purposes and to make improvements. Book Sandy Haven Resort, Jamaica on Tripadvisor: See 852 traveller reviews, 895 photos, and cheap rates for Sandy Haven Resort, ranked #24 of 82 hotels in Jamaica and rated 4.5 of 5 at Tripadvisor. Everything around was closed. Sandy Haven Resort is a luxury boutique hotel located along the seven mile beach in Negril, Jamaica. The GM seems to be handling things as best as he can but Im sure working with the owner has got to be quite a challenge. See 857 traveler reviews, 899 candid photos, and great deals for Sandy Haven Resort, ranked #26 of … 4.3 out of 5 81% of guests recommend. The beach is beautiful and well kept. Yes, free parking and secured parking are available to guests. She was clearly pre-occupied with hosting her family and friends on the property and did so at the expense of all other paying guests. When confronted about all of this she was unapologetic and rude! :-) maybe next time Sandy. We also maintain positive ratings on bookings.com, and hotels.com. Which popular attractions are close to Sandy Haven Resort? Now £139 on Tripadvisor: Sandy Haven Resort, Negril. My friends and I stayed at Sandy Haven this past weekend and we truly had an unforgettable weekend. We arrived on 12/30 at 2pm to be informed of a 7pm curfew where bars and restaurants would be closed. What a distraction for me since I was told no kids were allowed. If you are thinking of coming to Jamaica, Sandy Haven is the place! 3. We sometimes waited on food for an hr. Unfortunately, over the Holiday Season Negril and the surrounding community was faced with stringent early curfew hours which caused difficulties for staff to get work thus resulting in short staff. Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant. Ratings based on 443 Verified Reviews. Didn’t really meet sandy tho! The prevailing atmosphere is that of a meeting place for friends and colleagues to mingle. Sandy Haven Resort, Negril: See 853 traveller reviews, 895 candid photos, and great deals for Sandy Haven Resort, ranked #25 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Email: Reservations Web: sandyhavenresort.com We were informed there was a 7pm curfew in place. We also maintain positive ratings on bookings.com, and hotels.com. Find the best deal for Sandy Haven Resort (4-star) in Negril, Jamaica. We were delighted when you choose to return to Sandy Haven Resort for the majority remainder of your vacation. Yes, Sandy Haven Resort offers an airport shuttle for guests. Book Sandy Haven Resort, Negril on Tripadvisor: See 862 traveler reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Check prices, photos and reviews. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Find useful tips from other families. Priceline™ Guest Score [8.4 Very Good] 【 Sandy Haven Resort Reviews 】 Read reviews by verified guests of Sandy Haven Resort in Jamaica. We have referred many of our friends as well. We greatly appreciate your comments. Dear valued Guest, Thank you very much for sharing your beautiful review of your recent stay at our hotel. Book Sandy Haven Resort, Negril on Tripadvisor: See 859 traveller reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #24 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. I hope after reconciliation he received his hard earned tip! I was shocked to learn the owner is on the Board of Tourism as she seems to know absolutely nothing about customer service. Yes, guests often enjoy the ocean view available here. Is parking available at Sandy Haven Resort? Issues: 1. If she wanted to entertain family then maybe shut the property down and make it a family affair. Phone: 1 876-957-3200 Toll Free: 1 800-583-8365. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 2. The staff has been experiencing severe challenges during the holiday season due to the stringent Government curfew restrictions which resulted in some staff member being unable to report for duty and ultimately resulted in staff shortages, however the present management, and staff inclusive of the owner stood together to deliver our best hospitality service despite this setback. Once you informed the Hotel of your intention to go to an All-Inclusive hotel the front- desk pointed out that your booking policy is a non-refundable rate, however the Hotel offered, in lieu of forfeiture, a hotel credit for a future stay which was mutually accepted. The Hotel customarily request our arriving guests to provide their ETA for planning purposes however for third-party bookings unfortunately the Hotel does not have access to guests contact details until their arrival. Yes, guests have access to a banquet room and conference facilities during their stay. However, it’s the lack of problem solving demonstrated by the owner, Antoinette Chen, that was most surprising. I. Dear 365Kaif: Thank you for your feedback on your recent stay at Sandy Haven Resort, we value your input and use this information as a basis for training purposes and to carry out any necessary improvements. stay opened. My mom's friend stays at this property frequently and has had nothing but good things to say. We deserve better and you should know better! At 9:09pm we still had not received our appetizers, let alone our meals. - See 854 traveller reviews, 793 candid photos, and great deals for Sandy Haven Resort at Tripadvisor. Book Sandy Haven Resort, Negril on Tripadvisor: See 849 traveller reviews, 893 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Our reservations team are just a call away! Most popular facilities 1 swimming pool Free WiFi Beachfront Airport shuttle Free parking Restaurant Tea/coffee maker in all rooms Bar Outdoors Beachfront Sun terrace Private beach area Terrace Garden Pets 2. We look forward to again hosting you, your family, and friends at Sandy Haven Resort and to have the opportunity to share our warm friendly Jamaican hospitality. Among luxury hotels in Jamaica by U.S. News & World Report and scheduled dinner a banquet room and facilities! Impressive continental breakfast and lunch menu things to say idea of the more popular amenities offered include free,! For Sandy Haven Resort demonstrated by the unkind and unfounded negative comments you expressed of our hardworking dedicated! 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